Delivery Information

Delivery Information

Egtne.com currently ships small and medium sized orders by international couriers (Sri Lanka Post EMS or Registered Post,DHL,UPS,FedEx.). 

*How can I trace my order?

Once your order is shipped, you will receive an email from us. In this email, there should be the tracking information for your packages as well as the website in which you could trace your order at. 

*How Long Will It Take To Delivery? 

Total delivery time is composed of two parts. The first part is the processing time. This is the time from when your payment is received to when we gather up all the items and package them. The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. Standard shipping normally takes 7-10 days, and express shipping normally takes 3-5 days. Processing takes 1-3 days normally.

* Are the packages insured? 
Shipping with couriers is insured and can be tracked online. Once your goods are sent out we will email you with a tracking number so you can trace your delivery any time you want.